Forum Discussion

failte's avatar
failte
Joining in
5 months ago

Re: Red light on Virgin Media Hub

Hi, I've had a solid red light on my hub for a while now, it feels warm to the touch.

I've done the pin hole reset and switched off and back on a couple of times. I've had the hub for about 8 years and it's in a well ventilated area away from direct sunlight.

Grateful if someone could get back to me, thanks.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    failte wrote:

    Hi, I've had a solid red light on my hub for a while now, it feels warm to the touch.

    I've done the pin hole reset and switched off and back on a couple of times. I've had the hub for about 8 years and it's in a well ventilated area away from direct sunlight.

    Grateful if someone could get back to me, thanks.


    I will start a new thread with your post, as hijacking a thread that already has a resolution in progress will confuse things.

    • failte's avatar
      failte
      Joining in

      Sorry, I didn't realise I couldn't post with the same issue. Thanks for starting the new post.

      • nodrogd's avatar
        nodrogd
        Very Insightful Person

        failte wrote:

        Sorry, I didn't realise I couldn't post with the same issue. Thanks for starting the new post.


        That’s ok. What we don’t like is the same person creating multiple threads about the same individual equipment fault. Always create your own thread if the fault is likely to be your own equipment, as the staff here can then follow up & book tech visits etc without getting confused with others requiring tech visits as well.