Network Routing Issue

I can access the web page. My trace route also works.

C:\>tracert id.nordcloud.com

Tracing route to a9d4dea8e2661b2ed.awsglobalaccelerator.com [15.197.151.86]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3     8 ms     8 ms     7 ms  haye-core-2b-ae36-650.network.virginmedia.net [80.3.178.221]
  4     *        *        *     Request timed out.
  5    11 ms    13 ms    11 ms  tcl5-ic-7-ae0-0.network.virginmedia.net [213.105.11.198]
  6    15 ms    13 ms    12 ms  host-213-104-85.214.not-set-yet.virginmedia.net.85.104.213.in-addr.arpa [213.104.85.214]
  7    14 ms    11 ms    10 ms  52.94.46.34
  8     *        *        *     Request timed out.
  9    13 ms    13 ms    10 ms  52.94.46.201
 10    13 ms    12 ms    11 ms  54.239.100.161
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16    13 ms    13 ms    13 ms  a9d4dea8e2661b2ed.awsglobalaccelerator.com [15.197.151.86]

Trace complete.

C:\>

The IP address from my DNS is different but if I use yours my trace route still works.

C:\>tracert 3.33.152.248

Tracing route to a9d4dea8e2661b2ed.awsglobalaccelerator.com [3.33.152.248]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    11 ms    10 ms     8 ms  haye-core-2b-ae36-650.network.virginmedia.net [80.3.178.221]
  4     *        *        *     Request timed out.
  5    12 ms    14 ms    11 ms  tcl5-ic-7-ae0-0.network.virginmedia.net [213.105.11.198]
  6    13 ms    12 ms    15 ms  host-213-104-85.214.not-set-yet.virginmedia.net.85.104.213.in-addr.arpa [213.104.85.214]
  7    12 ms    13 ms    12 ms  52.94.46.2
  8     *        *        *     Request timed out.
  9    42 ms    12 ms    10 ms  52.94.46.189
 10    15 ms    12 ms    12 ms  54.239.100.43
 11     *        *        *     Request timed out.
 12    13 ms    13 ms    12 ms  54.239.101.98
 13    10 ms    13 ms    11 ms  a9d4dea8e2661b2ed.awsglobalaccelerator.com [3.33.152.248]

Trace complete.