Forum Discussion

Praisedone's avatar
Praisedone
Joining in
2 months ago

Re: How To Order WiFi Pods

I am having the same issue. Can you help?

  • Steven_L's avatar
    Steven_L
    Forum Team
    2 months ago

    Hello Praisedone,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your WiFi connection and the ordering process for a WiFi pod. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

  • Sinestah's avatar
    Sinestah
    Joining in
    2 months ago

    Hi,

    I am also struggling with areas in my house with the wifi signal to that point where we cant even have any zoom calls without it buffering, the connect app never finds my hub5x, I woul dlike to order my first pod to hopefully get a better connection around the house, any help woul dbe appreciated.

    Regards

    Steven

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team
      2 months ago

      Hey Sinestah, thank you for reaching out and I am sorry to hear you are struggling to order an pod, also a warm welcome to the community,.

      I will send you a DM now to order one but please remember they are only free on 1GB or Volt customers.