Forum Discussion

SteGreen's avatar
SteGreen
Joining in
11 months ago

Re: How do I order the Wi-Fi pods?

Kath sorry to jump on the message, I’m interested in a pod too as part of my package. Can I look to have one arranged please. Thanks 

  • Hi SteGreen 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    Advice on how to order WiFi Max, including a first mesh WiFi Pod, can be found in this article here

    Please refer to the section entitled "Want to know more?" and let us know how you get on.

    Regards,
    Daniel

    • SteGreen's avatar
      SteGreen
      Joining in

      Afternoon Daniel,

      I enquired about them and was told I could not have them.

      i thought they were provided with the package I was currently on? 

      Thanks 

      • David_Bn's avatar
        David_Bn
        Forum Team

        Thanks for reaching out to us SteGreen.

        What download speeds are you currently achieving when running tests via our Connect Application?

        Thanks,

        David_Bn