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SteGreen's avatar
SteGreen
Joining in
2 years ago

Re: How do I order the Wi-Fi pods?

Kath sorry to jump on the message, I’m interested in a pod too as part of my package. Can I look to have one arranged please. Thanks 

5 Replies

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  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)
    1 year ago

    Hi SteGreen 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    Advice on how to order WiFi Max, including a first mesh WiFi Pod, can be found in this article here. 

    Please refer to the section entitled "Want to know more?" and let us know how you get on.

    Regards,
    Daniel

    • SteGreen's avatar
      SteGreen
      Joining in
      1 year ago

      Afternoon Daniel,

      I enquired about them and was told I could not have them.

      i thought they were provided with the package I was currently on? 

      Thanks 

      • David_Bn's avatar
        David_Bn
        Icon for Forum Team rankForum Team
        1 year ago

        Thanks for reaching out to us SteGreen.

        What download speeds are you currently achieving when running tests via our Connect Application?

        Thanks,

        David_Bn