Forum Discussion

Lauramc2024's avatar
Lauramc2024
Joining in
11 months ago

Re: Boosters not connecting to hub

Hi I’m having exactly the same issue and have been on a call with someone for 25 mins with no resolution. I’m losing a lot of working time and this is very frustrating as it’s obviously an issue with many people. I would appreciate someone fixing it for me. Thanks 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    11 months ago

    Need more info...

    What..... "exactly the same issues" - are you actually having ?

    What..... "exactly the same issues" - are you actually having ?

    What error messages are you getting? 

    Does the pod connect  ok when put close the hub?

    Is it a new pod that has never connected ?

    What Hub and Pod models are they