Random lag/dropout with streaming services/remote desktop
Hi all,
I've been having an issue for the last couple of weeks with random dropouts or lag spikes when using streaming services. My family tell me that when they're watching Amazon Prime, Disney + or NOW TV, their devices are often freezing and buffering.
I have noticed that it happens when I'm trying to watch Twitch (I end up a good minute or so behind the streamer) and the messages in the chat often fail to appear for me or appear well after they were sent.
I myself stream on Twitch and, strangely, there don't appear to be any issues with that so I don't think there's an upload problem, although, again, the chat messages often don't appear or appear late.
I also have an issue with using a remote desktop connection for work - it will freeze for a few seconds randomly throughout the day before reconnecting.
We're having these issues on a couple of different smart TVs, and the Twitch and remote desktop issues on two separate computers.
When I run speed tests they appear to be OK. Can anyone offer any insight?
Here's my BQM (just recently set up).
Please let me know if you want any of the stats from my hub as well.
Thanks in advance.