Forum Discussion

Sjh74's avatar
Sjh74
Joining in
2 years ago

Ps5 can’t connect Hub5

My PS5 will not connect to the WiFi. I have a Hub5, and no devices have been paused,

I now have it connected by Ethernet cable? Which means I can’t move it to any other room.

  • Client62's avatar
    Client62
    Alessandro Volta

    If the PS 5 has previously worked with the Hub 5, login to the Hub 5 menu and verify that Wi-Fi Pausing is disabled and that MAC Filtering is disabled too.  We can not rely on the VM Connect app to show this info correctly.

    Check the Hub 5 Wi-Fi security is set to WPA2-PSK only  i.e. no use of WPA3-SAE.

    Failing this, we need a proper explanation of will not connect means ... E.g. ...
    1) PS5 fails to see the Hub 5 WI-Fi
    2) PS5 attempts to connect password is rejected
    3) PS5 attempts to connect, password is accepted but then no internet access, check the IP  /Gateway / DNS returned are these valid or is there a DHCP fault ?   IP should be 192.168.0.xxx, Gateway must be 192.168.0.1, what is the DNS ?
    4) Something else happens .... give screen shot / full error message word for word.