hi over the past 2 weeks i have been getting alot error in my network log that has been kicking me off of the internet for 10-60 seconds each time. Now the light from the hub do not change atall i have set up a BQM and it shows packet loss sometimes it happends 10+ times aday and sometimes i may get only a few a day https://www.thinkbroadband.com/broadband/monitoring/quality/share/ac785eb7c94c1329b3c7e86ee29ad5f8e39d6b0f

John_GS wrote:You do need a tech visit as your downstream channels are out of spec (some now over 10). Was never the problem was it😞

3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 13310000009.842QAM 256252275000000941QAM 2561832830000009.241QAM 2561942910000009.341QAM 2562052990000009.441QAM 2562163070000009.642QAM 2562273150000009.742QAM 2562383230000009.742QAM 2562493390000009.942QAM 25626103470000009.842QAM 25627113550000009.742QAM 25628123630000009.642QAM 25629133710000009.642QAM 25630143790000009.442QAM 25631153870000008.942QAM 25632163950000008.642QAM 25633174030000008.442QAM 25634184110000008.341QAM 25635194190000008.141QAM 25636204270000008.141QAM 25637214350000008.141QAM 2563822443000000841QAM 25639234510000008.141QAM 2564024459000000841QAM 25641254670000007.941QAM 25642264750000007.841QAM 25643274830000007.641QAM 25644284910000007.441QAM 25645294990000007.341QAM 25646305070000007.241QAM 25647315150000007.341QAM 256483.0 Downstream channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1Locked424304734632Locked414711073Locked41143763194Locked412371115Locked41156463136Locked42150858307Locked42148553658Locked42144039039Locked421478328110Locked421597278611Locked421684231012Locked421733179413Locked421805127514Locked42168288715Locked42177768216Locked42171539817Locked42151523218Locked41116916619Locked4177114420Locked4152213821Locked4134115422Locked4126315923Locked4120211824Locked4123112825Locked4119713926Locked4123715127Locked4117015328Locked4117810029Locked4116713630Locked41642319231Locked41511283.1 Downstream channelsChannel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159944K1840QAM 409611083.1 Downstream channelsChannel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159Locked425.511686043861

3.0 Upstream channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 049600000405120QAM 64114310000039.55120QAM 64223660000039.55120QAM 64333010000038.35120QAM 644423600000385120QAM 6453.0 Upstream channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0ATDMA023901ATDMA023002ATDMA024613ATDMA022404ATDMA022203.1 Upstream channelsChannel Channel Width (MHz) Power (dBmV) FFT Type Modulation 61034.72KQAM 2563.1 Upstream channelsChannel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6OFDMA20074000000130

Time Priority Description03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-Q03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:57:40noticeCM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:48warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:48criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:43warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:39criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:38warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 12:56:36criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:07:56criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-Q03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:05:10noticeCM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:41criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:40warningTCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:39criticalNo Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:30warningDynamic Range Window violation03-01-2024 05:04:30warningRNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:22warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:22criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:16criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:15warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 05:04:13criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 5; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-Q03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 4; Chan ID: 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;03-01-2024 00:34:18noticeCM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

i have pinhole reset my hub and also fully disconnected it and reconnected and its still happening all the connectors are really tight from what i can feel

problems with disconnects | Virgin Media Community

48 Replies

byson
Joining in
2 years ago
so i have had no problems for about two weeks had 1 little dc but no "mass" of errors but they have come back today again with alot of Post RS Errors i put in a complaint but heard nothing back from that 😕

byson

Joining in

2 years ago

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	291000000	6.8	41	QAM 256	20
2	139000000	5.2	39	QAM 256	1
3	155000000	5.2	39	QAM 256	3
4	163000000	5.2	40	QAM 256	4
5	171000000	5.3	40	QAM 256	5
6	179000000	5.5	40	QAM 256	6
7	187000000	5.6	40	QAM 256	7
8	195000000	5.9	40	QAM 256	8
9	203000000	5.9	40	QAM 256	9
10	211000000	6	40	QAM 256	10
11	219000000	5.9	41	QAM 256	11
12	227000000	5.6	40	QAM 256	12
13	235000000	5.2	40	QAM 256	13
14	243000000	4.7	40	QAM 256	14
15	251000000	4.2	40	QAM 256	15
16	259000000	4.2	40	QAM 256	16
17	267000000	4.6	40	QAM 256	17
18	275000000	5.5	40	QAM 256	18
19	283000000	6.3	41	QAM 256	19
20	299000000	7.1	41	QAM 256	21
21	307000000	7.3	41	QAM 256	22
22	315000000	7.4	41	QAM 256	23
23	355000000	7.3	41	QAM 256	28
24	363000000	7.2	41	QAM 256	29
25	387000000	5.8	41	QAM 256	32
26	395000000	5.3	40	QAM 256	33
27	427000000	4.8	40	QAM 256	37
28	451000000	5	40	QAM 256	40
29	459000000	4.9	40	QAM 256	41
30	483000000	4.7	40	QAM 256	44
31	491000000	4.8	40	QAM 256	45
32	515000000	4.8	40	QAM 256	48

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	41	689	0
2	Locked	39	2041	0
3	Locked	39	1944	968
4	Locked	40	786	0
5	Locked	40	498	687
6	Locked	40	517	961
7	Locked	40	492	0
8	Locked	40	342	0
9	Locked	40	234	979
10	Locked	40	128	981
11	Locked	41	98	0
12	Locked	40	78	959
13	Locked	40	121	763
14	Locked	40	181	0
15	Locked	40	271	0
16	Locked	40	224	0
17	Locked	40	143	0
18	Locked	40	78	970
19	Locked	41	31	952
20	Locked	41	16	0
21	Locked	41	15	1943
22	Locked	41	53	916
23	Locked	41	41	0
24	Locked	41	51	0
25	Locked	41	259	0
26	Locked	40	457	0
27	Locked	40	1886	0
28	Locked	40	2938	0
29	Locked	40	3883	0
30	Locked	40	7951	0
31	Locked	40	9831	0
32	Locked	40	14385	0

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

2.7

230706974

byson
Joining in
2 years ago
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 49600000 49.5 5120 QAM 64 1
1 43100000 49 5120 QAM 64 2
2 36600000 48.5 5120 QAM 64 3
3 30100000 47.5 5120 QAM 64 4
4 23600000 47 5120 QAM 64 5
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 ATDMA 0 1 3 0
1 ATDMA 0 1 2 0
2 ATDMA 0 1 3 0
3 ATDMA 0 1 4 0
4 ATDMA 0 1 20 0
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
6 10 43.7 2K QAM 256
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
6 OFDMA 200 74000000 4 0

byson

Joining in

2 years ago

Network Log

Time Priority Description

25-04-2024 17:44:20	critical	16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:44:20	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:12	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:11	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 21 22 23 28 29 32 33 37 40 41 44 45 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.
25-04-2024 17:42:11	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 3 7 10 11 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:11	notice	CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:11	notice	CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:11	notice	CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:08	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:07	warning	TCS Partial Service;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:42:00	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:54	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:53	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:33	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:33	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:32	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:27	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:25	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:24	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 17:41:21	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:21	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:21	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:17	notice	REGISTRATION COMPLETE - Waiting for Operational status
25-04-2024 14:50:11	warning	Dynamic Range Window violation
25-04-2024 14:50:11	warning	Dynamic Range Window violation
25-04-2024 14:50:11	warning	RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:11	warning	REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:11	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:11	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:11	warning	Dynamic Range Window violation
25-04-2024 14:50:11	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
25-04-2024 14:50:11	warning	Dynamic Range Window violation

byson
Joining in
2 years ago
so i got mass of errors just after 2pm and i reset the hub and then got another lot just before 6 pm
- Sabrina_B
  Forum Team
  2 years ago
  Hi byson 👋.
  
  Thanks for reaching back out to us and providing us with that information. Could you please join me in a private message so that we can look into this further with you. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
  
  Thanks.
  
  Sabrina

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problems with disconnects

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0	49600000	49.5	5120	QAM 64	1
1	43100000	49	5120	QAM 64	2
2	36600000	48.5	5120	QAM 64	3
3	30100000	47.5	5120	QAM 64	4
4	23600000	47	5120	QAM 64	5

0	ATDMA	1	3
1	ATDMA	1	2
2	ATDMA	1	3
3	ATDMA	1	4
4	ATDMA	1	20