Forum Discussion

peterts's avatar
peterts
Tuning in
6 hours ago

Problem with WiFi Pods

I have a large house and three white WiFi pods. On the VM connect app one shows as great (green dot), the other two as 'Fair' (yellow/orange dot). I have tried relocating them but cannot get better WiFi.

My house is unique in age and layout. Half dates back to 1800, the rest to 1992. However, the Hub is at one end so this and the solid brick walls affect WiFi.

A VM engineer who visited on another matter told me that the only answer is to replace the pods with higher strength black pods. However, these are incompatible with the white pods and VM will only supply black pods on a sequential basis (i.e. one after another) not simultaneously.

To say this would be inconvenient is an understatement as we do not wish to be a WiFi desert for a couple of weeks or more. We'd be happy if VM could supply all pods at the same time or even if an engineer came to do the replacement. 

Any solution? Not sure how this problem fits with the VM WiFi speed undertaking?

5 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    6 hours ago

    With older houses and thick walls, you may need to use PLA’s to distribute the signal via the house wiring.

  • Tudor's avatar
    Tudor
    Very Insightful Person
    5 hours ago

    I presume you are using only WiFi for the pods. To get the best signal the pod should be mid way between the sending station and the receiving device. You can make them much better by Ethernet wiring each one back to the hub. You can then place the hub in the room where the target device is located and get a much better signal.

  • peterts's avatar
    peterts
    Tuning in
    53 minutes ago

    Adduxi - OK but VM don’t do this as far as I am aware?

    Tudor - I fully understand this but the size of the house makes this a challenge. Also I have not heard of VM doing Ethernet cabling to pods.

    Again, how does the restricted WiFi I am getting fit with the VM WiFi guarantee?