Problem with hub3 internet
I have a broadband hub3 and it shows a green WiFi logo and then at the bottom it shows a flashing green on the power light. I’ve done everything I could even reset it and still shows the same and it’s been 2hours?!
Forum Discussion
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.
VM will not dispatch any technicians while an area fault exists.
If no area faults found:
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Hi Leandro9
Thank you for your post, welcome to the Community Forums.
Sorry to hear you've had some issues with your connection! I've had a look and can see that you were affected by a localised outage, however it looks like this issue has now been resolved.
If you are still experiencing any issues, please let me know and we'll be happy to help further.
