Printer connects to hub via 2G wifi, but only actually prints if you're connected to the 5G band
We got a CHITA hub when we signed up to Virgin last summer, even though we're residential users. Our HP Envy 4520 only supports 2G wifi and is connected to the hub that way, but you can only use the printer from a computer connected to the hub either by Ethernet, or via the 5G network. Similarly, AirPrint from iOS devices only works if they are connected via 5G.
Any devices/computers connected to the 2G wifi network cannot see the printer at all.
There are a couple of rooms where we want to be able to print from, but only the 2G signal reaches and it's not practical to install wired connections. Is there any solution, other than simply buying a printer to use in that room? Is there some kind of hidden setting in the CHITA admin panel that needs turning on?
A 5G extender has solved the problem. There's now a reliable 5G signal into the rooms that could previously only get 2G, and devices in those rooms can now use the printer.