Forum Discussion

HeyJoe_again's avatar
HeyJoe_again
Joining in
12 months ago

Poor WiFi coverage in house - how can I order the WiFi pods?

Hi,  Been through the app to Home Scan, discovered the coverage is poor in some rooms and I'm eligible for free WiFi pods as a Volt customer. It is, however, very unclear where I can actually orde...
Zach_R's avatar
Zach_R
Forum Team
12 months ago

Hi HeyJoe_again, 

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear you're experiencing some Wi-Fi connection issues recently. If you perform a scan on the Connect App and it detects an issue that could be alleviated with a Wi-Fi Pod then it should give you an option to order it directly via the app. What does it state exactly when the scan is complete?

Thanks,