Forum Discussion

mand1010's avatar
mand1010
Joining in
5 months ago

pods not working with new router

hi setup my new router last friday and since then my pods havent worked tried ringing vm c services but what a terrible service they offer,so can i get my pods working without vm,thanks in advance

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi mand1010,

    Call the equipment activation number on 0800 953 9500. You will need the model numbers, serial numbers/MAC addresses off the barcode stickers of all pieces of kit and also your account number.

  • Hey mand1010, thank you for reaching out and  a warm welcome to the community I am sorry to hear your pods aren't working.

    Can I just confirm to see if the advice above helped at all?