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1 Reply
- jbrennandVery Insightful Person
Did you call it in as a fault? VM will just replace it.
Call it in on the “faults” line - on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate). Use option 2 (faults), dont press any other buttons when offered and you should be in the queue for the next agent.
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