Forum Discussion

nflatie's avatar
nflatie
Just joined
13 days ago

Partial Service (DS only)

Hi there,

Was having issues with my internet tonight so logged in to the router and found I have Partial Service (DS only). Been looking up fixes for it and apparently it's likely out of my control and most advice has been to post about it here. 

Service status checker shows no issues, restarted the hub, checked connections... all the standard stuff. 

Network logs are also showing lots of 'RCS Partial Service' and 'Lost MDD timeout'

Any help much appreciated!

DS only
Lost MDD Timeout
Partial Service
RCS partialservice
  • nflatie's avatar
    nflatie
    Just joined
    13 days ago

    Just after posting this the status checker has updated to show an issue in my area. Will see if anything happens I guess?

    • Steven_L's avatar
      Steven_L
      Forum Team
      10 days ago

      Hello nflatie,

      Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you were having with your connection and reported to us on Thursday night. Has everything now been resolved or are you still experiencing service issues?

      Kind Regards,

      Steven_L