Forum Discussion

riggsy's avatar
riggsy
Joining in
17 days ago

Overheating WiFi Pod

I have noticed one of my WiFi pods seems to be overheating, I can't hear the fan running nor after a restart and it's quite hot to the touch. Concerned about leaving the pod plugged in with overheating.

Is there a way to test the fan operation or obtain a replacement pod?

 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    This is a known problem, and a dangerous one. We've seen photos on here of pods burned out and scorching on the wall. 

    Take out the pod/s and demand replacements. If you can't get sense on the phone, wait for a VM person to pick this up. 

    ** My name is NOT Alessandro **

  • Hey riggsy, thank you for reaching out and I am sorry to hear your pod is overheating,

    Let me send you a DM so we can look into this.