Has anybody got any idea how to order Wi-Fi pods tried the phone number but is absolutely useless also tried the website site which is no better, done the scan multiple times and getting below 30 in 2 locations but all the app does is take you to the website and around in circles I go again. Only been with virgin 3 months now as was told I would be able to order the pods if needed, any help would be appreciated

I got one a few weeks ago using the WhatsApp chat, was quite easy, BUT I'm trying to get a second one for another problem room and they are not responding at all,4th day of waiting. If you're a Volt customer you are entitled to 3 free of charge.This is the WhatsApp number +44 7803 089684

Ordering Wi-Fi pods | Virgin Media Community

3 Replies

teamfloyduk
Superfast
30 days ago
I got one a few weeks ago using the WhatsApp chat, was quite easy, BUT I'm trying to get a second one for another problem room and they are not responding at all,4th day of waiting. If you're a Volt customer you are entitled to 3 free of charge.
This is the WhatsApp number +44 7803 089684
Croggy1969
Joining in
28 days ago
Tried the WhatsApp number no reply, virgin just seem to be totally un contactable starting to regret going with virgin the service just seems to be getting worse
anybody have any ideas on how to get the Wi-Fi pods
- Sabrina_B
  Forum Team
  23 days ago
  Hi Croggy1969 👋.
  
  Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with order our Wi-Fi Max pods. Can we ask since your post have you been able to get this done or are you in need of further assistance?
  
  Please let us know.

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Ordering Wi-Fi pods