steven1s
2 months agoTuning in
Ordering Wi-fi pod
Hello, I have downloaded the checker app and it has recommended wi-fi pods due to the slow speed I am receiving. The app takes me to a page and does not let me order. Could somebody help please?
Hello, I have downloaded the checker app and it has recommended wi-fi pods due to the slow speed I am receiving. The app takes me to a page and does not let me order. Could somebody help please?
I called support to order a pod, it didn't arrive. called again 2 weeks later, to be told they are sending another, without any explanation of why the first didn't arrive. A month has now passed and still nothing.
A friend has had a similar experience. seems like they don't want to send them out.
Hi steven1s, thank you for your post.
We're sorry to hear about the problem you're having when trying to order a WiFi Pod 😔
In order to action this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
Thanks for getting back to me Daniel! Will keep an eye out on messages now.
@Daniel_Et i have responded!
You were very efficient getting back to me and you solved the issue I had. Amazing again Daniel :)