Order replacement WiFi Boosters

Question

I have 2 WiFi boosters that seem to have failedHow do I order replacements, please?&nbsp;

Client62 · Answer

Crystal ball gazing ....Has the VM Connect app has been used with a Hub 4 and now the VM Pods are offline ?Disabling Smart Wi-Fi in the VM Hub menu can also cause the VM Pods to disconnect.

Cardiffman282 · Answer

What do the boosters look like? Have you got the make/model? How did they fail?&nbsp;

Carley_S · Answer

Hi SteveOM&nbsp;
Welcome back to the community forums&nbsp;
Sorry to hear you're having issues with your WiFi pods at this time. Are you able to provide details as to what's happened and what is showing they've failed and we can support you further here if needed?

SteveOM · Answer

Shape is hexagon. White in colour.model: SP02-VM

SteveOM · Answer

Sorry I’m not very good with tech. 👴They both no longer show the light. App tells me I’m not home but I am. I use to be able to use my phone out in the back garden but since these WiFi boosters have ‘failed’ in my opinion, I can’t use my phone in the garden as I use to be able to.my speed taken today is download 249 and upload 94. I’m guessing that’s good but I am paying for 1Gbps. Sorry but I do not know how to check the boosters further.

Forum Discussion

Order replacement WiFi Boosters

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