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DawnyFow66's avatar
DawnyFow66
Joining in
5 months ago

Order a Wifi Pod

I have 2 dropout areas in my house, where the speed falls to below 30Mbps. My contract is for Virgin and O2 sign up and Volt offers up to 3 pods to improve signal, so I believe I am entitled to up to three free WiFi Pods. I have tried to do this, as recommended, via the VM Connect App , which says i may benefit from pods but do not get the option to order. Could someone please sort this out for me?  Thanks Dawn

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    5 months ago

    Hi DawnyFow66

     

    Sorry to hear of the wireless network signal issues around your property, we understand you raising this with us via the forums and welcome to the community.

     

    We're happy to help with this and I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.