Forum Discussion

Gina1980's avatar
Gina1980
Dialled in
3 hours ago

Noisy WiFi pod - needs replacing?

Hi,

I have a hexagonal WiFi pod and the fan on it is going non-stop. I have unplugged it for now as it’s also getting warm. 
I see from previous threads with the same issue that someone gets in touch to replace it. Please could someone DM me to arrange that?

Thank you. 

WIFI

2 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 hours ago

    The first point of a fault call is phoning VM - Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone.

    Otherwise wait here a day or two for a VM Mod to pick this up and discuss directly with you.

  • Gina1980's avatar
    Gina1980
    Dialled in
    2 hours ago

    Thank you, I’m happy to wait for a Mod to get in touch :)