Forum Discussion

gianmini's avatar
gianmini
Tuning in
2 years ago

No Modem Mode on Fibre Hub (Ireland)

Hi,

I have just been told by tech support that the new Fiber Hub for full fibre service in Ireland cannot be switched to Mode Mode... I searched on this forum and the issue seems to persist since months and months. Anyone knows when a fix is planned to be put in place? Honestly unacceptable... Thanks a mil

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi gianmini 

    VM Ireland is run as a completely separate business, so sadly these forums and the forum staff don't have access to any VM Ireland plans or systems, and so would be unable to state when modem mode would be made available.   Heck we don't even know if/when it will be made available for VM UK.

    • gianmini's avatar
      gianmini
      Tuning in

      Thanks a mil, sorry I thought both UK and Ireland were handled in this forum.

      any workaround implemented in the UK for this limitation?

      thanks

      • newapollo's avatar
        newapollo
        Very Insightful Person

        Hi again gianmini 

        A WiFi Router / Mesh can be used in access point mode as a workaround until VM offer Modem Mode for Hub 5x

        Other forum users have tried http://192.168.0.1/?page=modemmode   however VM's systems haven't made that page accessable yet and it isn't shown in the hub5x settings menu.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    I believe you need to contact VM Ireland and get your Hub put into IPv4 only mode.  This should bring back modem mode.  Modem mode is disabled in Ireland as they use IPv6 and IPv4, so modem mode is not an option by default.  Unless of course you are talking about the Hub5x, in which case I don’t know if the above applies. 🤔

  • Thanks both for the answers. 2 questions:

    1) assuming asking to the moved to IPV4 is an option, would it significantly impact my internet performance?

    2) instead of “modem mode”, what if I simply disabled both 2.4 and 5 ghz Wi-Fi antennas from the fiber hub menu? Would it be a good compromise or modem mode also has other positive impacts?

     

    thanks

  • Simply tag your WAN port on whatever you want to connect to it as vLAN 10 and use DHCP and it'll work. You can get rid of the Hub5x altogether.

    • kevpatts's avatar
      kevpatts
      Settling in

      By the way this is only if your Fibre connection comes in through a SIRO branded box.