New router and new account. Connected and no internet
Hi
Just have new account and I set up ne router . Connected but no internet on any of my devices.
What is the problem?
Forum Discussion
2 Replies
Replies have been turned off for this discussion
May be waiting on "activation" - so call the equipment activation number on - 0800 953 9500 (follow options) and check with them. You will need the Model numbers, serial numbers/MAC addresses off the barcode stickers of ALL pieces of kit and also your account number
Hi BigBart100,
Thank you for reaching out to us in our community and welcome both here and to Virgin Media, were you able to activate the Router by calling the number given by jbrennand?
Regards
Paul.
