New Connection - existing cable damaged no pavement box
Moved into property last week, it appears to be wired for virgin media (cable and service head inside).
Cabling externally is all exposed and clearly weathered and damaged. I have paid an additional fee for an engineer to attend to ensure any repairs can be undertaken.
The cable to the service head emanates from the pavement, approximately 8 meters away; but there isn't any evidence of a Virgin Media chambre in the pavement, the cable just appears out of the tarmac onto my property.
I want to excavate a shallow trench in the drive, will the visiting engineer run a new cable to the service head from the pavement? can I run a cable duct for them to use? how big? what will the engineer connect a new cable too if there is no access chambre in the pavement.
Thanks