Forum Discussion

jimbobule's avatar
jimbobule
Joining in
2 years ago

New 1 gig customer, spent a full working day trying to get pods and going nowhere

Hello Virgin Media I have tried to use your whatsapp service since 17/01/24. As its one week later I should have been able to order 2 pods. I have spent a full working day on your whatsapp chat try...
Beth_G's avatar
Beth_G
Forum Team
2 years ago

Hi J

Thank you for your post, welcome to the Community Forums

I'm really sorry to hear about the experience you've had trying to order WiFi Pods and that the engineer was late to your visit.

I've dropped you a private message so I can take your details and look into this further with you.

Thanks,

Beth