My BB connection is very poor during rush hour everyday

Question

My wifi connection will lost and reconnect everyday starting from 4pm to 9pm

All device in my home will lost its wifi connection

Somethimes the situation will continue until mid night

Tried to run the kit test but it keeps telling me that everythings is good

Please help

Thank you

carl_pearce · Answer

Create a BQM here and post the live link.Sounds like oversubscription.

lok800guitar · Answer

https://www.thinkbroadband.com/broadband/monitoring/quality/share/460e736e64174bbe726f4857cd898a133ac25644Is this what you mean a BQM?&nbsp;

carl_pearce · Answer

lok800guitar&nbsp;wrote:https://www.thinkbroadband.com/broadband/monitoring/quality/share/460e736e64174bbe726f4857cd898a133ac25644Is this what you mean a BQM?&nbsp;Yes.Well, easier access:https://www.thinkbroadband.com/broadband/monitoring/quality/share/460e736e64174bbe726f4857cd898a133ac25644&nbsp;

jbrennand · Answer

No evidence of over-subscription issues there.. its all the same across 24h - looks very good apart from what looks like a red fringe of dropped packets.What happens on an ethernet cable connected devive between those hours?&nbsp; If you dont know test it tonight and report back.&nbsp; If they are ok then it might just be a case of wifi interference at that time - many reasons why that could occur

lok800guitar · Answer

HelloI connected most of the device via ASUS wifi routerThe ASUD router is the only device connected via cable.When the sitation happen, the ASUS wifi connection is still valid.&nbsp; It shows connected but can't access to internet.And I tried connected to the wifi of the Virgin Media hub ( I just sat next to the hub ), the signal is strong.&nbsp; And it frustrated between connected and connected but can't access to the internetMy wife is a streamer, during peak hour, her streaming was frozen.&nbsp; She suffered alot in this situation.And streaming of youtube, Netflix, Disney were affected, too.It has been more than half a year and finally I decided to ask in the forum

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My BB connection is very poor during rush hour everyday

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