Forum Discussion

bug5532's avatar
bug5532
Joining in
4 months ago
Solved

Move Virgin Media hub

I'm doing some renovations and want to move my hub entry location. Who should I contact about this? I can't find anything releveant on the support pages.

  • The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post..

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Usually £25 for this work.  A VM Mod should pick this up in a couple of days and discuss directly with you. 

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post..

    • bug5532's avatar
      bug5532
      Joining in

      Thanks, managed to get it booked via that number!