Forum Discussion

yacoobk's avatar
yacoobk
Joining in
4 days ago

Move cable from street to entry point in house

Hi,

I need the cable from the street to the house to be re-routed or a new cable run between the street and the existing entry-point in the house. This is due to the existing line running under part of the garden where works are going to be carried out which will damage any cable in that area.

From this thread it looks like this forum is the only way to sort this out: Move cable to another entry point in the house. | Virgin Media Community - 5556607

Can someone DM me please to arrange the work and confirm the costs too.

Thanks

1 Reply

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    2 days ago

    Hello yacoobk,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your cabling. 

    I can arrange the appointment from here to have this done, but there will be a £25 callout charge. Are you happy to proceed with this charge?

     

    Kind Regards,
    Steven_L