Low speeds
Hi I'm paying for 250Mbps but currently only getting 96 Mbps download on ethernet and slightly less on wifi on my main pc what can I do?
Forum Discussion
7 Replies
Realtek(R)PCI(e)Ethernet Controller is set to 1.Gbs full duplex
We are assuming the PC is directly connected to the VM Hub i.e. no use of 10/100 switches or Power Line Adaptors or and no use of a network cable plugged into a VM Pod / Wi-Fi repeater.
Login to the Hub menu and find out if the Ethernet connection to the Hub is at 100 or 1000
in the Hub's Connected devices list. If 100 try a different network cable.
I prefer to see a NIC of a computer to be set in Auto speed mode,
forcing the speed setting to 1 Gbps can result in no connection at all.run powershell
Get-NetAdapter | where Status -eq "Up" | select InterfaceDescription, LinkSpeed
Thanks for advice guys.Real speed app shows speed at router is correct >250Mbps .I have now connected PC to wifi 5 GHz and speed is correct. I would like to know where the problem is as I am sur I got full speed in the past.Connecting cable is cat6 and the Realtek(R)PCI(e)Ethernet Controller is set to 1.Gbs full duplex
Try in safe mode with networking:
https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking
This will show if it's a software issue.
Regarding the Wi-Fi speed, for higher speeds make sure device is connecting to the Hub on the 5 GHz band. We see this info in the "Connected devices" menu of the VM Hub menus.
Assuming your devices have dual band Wi-Fi, it is the devices ( mobile / laptop etc ) that picks which band to use and if the slower but longer range 2.4GHz band is used speeds up to about 50 Mb/s are seen.Your device is only connecting to the Hub on 100Mbps ethernet. Try a different cable and check the device ethernet settings.
