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Vickyx26's avatar
Vickyx26
On our wavelength
10 months ago

Lotto app blocked on iOS

After buying a new iPhone 15 I tried to access my national lottery app this evening and get the following message (see pic). 
I have never had parental controls on & have double checked this. Up until I got my new phone I could access the app easily without issue. Please can anyone advise. I’m useless with tech so layman’s terms would be great! 
(The message says my network provider is blocking the use of the app but I don’t get why Virgin would suddenly block this?)