Forum Discussion

Y2Kelvin's avatar
Y2Kelvin
Joining in
5 months ago

Longer Coax Cable

Hi,

Does anyone know how to order a 3m coax cable to connect from the wall socket to the splitter? I've recently moved house so the existing cable isn't quite long enough to reach where it needs to go.

2 Replies

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    5 months ago

    Hi Y2Kelvin 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We can order three different lengths of coaxial cable, which are five metres, 10 metres and 15 metres.

    In order to arrange that for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel

    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team
      5 months ago

      Hi Y2Kelvin, thank you for speaking to us via private message.

      If you have any further issues or queries, please don't hesitate to contact us.

      Regards,
      Daniel