After installing my router by myself for the first time the internet connectivity is limited. I have tried multiple times to arrange for an Engineer visit but the AI - helpline does not seem to understand and wastes time. Please suggest anyone how to overcome this paradox !!!!
Find out which model of VM Hub you have and what its front panel lights mean :-
https://www.virginmedia.com/help/how-to/broadband/hub-lights
Forum TeamHi Sohaib_119
Welcome to the Community Forums.
Sorry to hear you're having issues with your services after your self-installation.
We can see on the systems on our side that you've since been in touch with the team and look to have this resolved.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the Community Forums if needed.
