Forum Discussion

Quinnaay's avatar
Quinnaay
Tuning in
5 months ago

Lan cable not connected atleast once a day

Hi, i've had this issue for well over 5 months now, my ethernet cable to my PS5 is once/twice a day dropping out and saying LAN cable not connected then disconnecting me for literally 30 seconds at best. Sometimes when this happens the wifi drops and then comes back again. I've changed multiple cables and think my router is faulty can you help. 

 

Its a HUB 4 for ref.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Have you tried all the ports on the hub?

  • Client62's avatar
    Client62
    Alessandro Volta

    Equally possible the PS5 has a is faulty network socket given you have tried 4 sockets on the VM Hub.

    Check the  Hub Menu >> Check router status >> Downstream and Upstream ( tabs )
    for signs of excessive Downstream errors or Downstream power levels outside the -7 to +7 dBmV preferred range.