Intermittent Signal in Area

Question

I have been getting the&nbsp; message :&nbsp;Intermittent signal in your areaWe’re looking into it. Check back here after 20 hours, and if there’s still an issue we’ll help you book an engineer.this has been going on for over a week now, its not affecting the speed of the connection and I had the same problem some time ago. At that time it was discovered that there was a lot of noise on the line. I assume that's why my upstream modulation has changed from QAM64 to QAM32.&nbsp; tried CS but had the usual excuse that we are are looking into it.&nbsp; Would a factory reset do any good? I rebooted the hub 5&nbsp; 6 days ago. checked all internal cables and they are all secure.

jbrennand · Answer

see this..._________Post up your Hub/network connection details in the format below and someone will check to see if there is a problem there. &nbsp;In your browser’s URL type in 192.168.0.1 &nbsp;if in router mode or 192.168.100.1 if in modem mode. &nbsp; &nbsp; No need to log in - just click on the “Router Status” icon/text at bottom-middle (Hub3/4/5) or top/right (SH’s) - of the Login page.&nbsp; &nbsp; &nbsp;Then… Navigate to these “data pages” and just copy/paste the normal &nbsp;“Formatted Text” (not images) 3 FULL sets of data onto here – 2 tables in the Downstream tab, the 2 in the Upstream tab, &amp; &nbsp;the Network Logs pages. &nbsp;Don't worry too much about the formatting it can be easily read &amp; DON’T include personal data or MAC addresses - blank them out - if you copy/paste the data, the board software will do this for you (you may need to click the "submit" button again). If character limits are “exceeded” - just do two postsAlso, If you haven’t already, set up a free, secure and “offlsite” &nbsp;- “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. &nbsp;It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. &nbsp;Click the lower link (Share Live Graph) then, click generate. Copy the text in the Direct Link box, beware, there may be more text than you can see. &nbsp;On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK&nbsp;https://www.thinkbroadband.com/broadband/monitoring/quality

preston46 · Answer

3.0 Downstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;SNR (dB) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID1 &nbsp; &nbsp;306000000 &nbsp; &nbsp;7.4 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;222 &nbsp; &nbsp;146000000 &nbsp; &nbsp;5.3 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;23 &nbsp; &nbsp;154000000 &nbsp; &nbsp;5.4 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;34 &nbsp; &nbsp;162000000 &nbsp; &nbsp;5.5 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;45 &nbsp; &nbsp;170000000 &nbsp; &nbsp;5.4 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;56 &nbsp; &nbsp;178000000 &nbsp; &nbsp;5.5 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;67 &nbsp; &nbsp;186000000 &nbsp; &nbsp;5.6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;78 &nbsp; &nbsp;194000000 &nbsp; &nbsp;5.8 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;89 &nbsp; &nbsp;202000000 &nbsp; &nbsp;6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;910 &nbsp; &nbsp;210000000 &nbsp; &nbsp;6.5 &nbsp; &nbsp;39 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1011 &nbsp; &nbsp;218000000 &nbsp; &nbsp;6.7 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1112 &nbsp; &nbsp;226000000 &nbsp; &nbsp;6.6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1213 &nbsp; &nbsp;234000000 &nbsp; &nbsp;6.6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1314 &nbsp; &nbsp;242000000 &nbsp; &nbsp;6.6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1415 &nbsp; &nbsp;250000000 &nbsp; &nbsp;6.6 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1516 &nbsp; &nbsp;258000000 &nbsp; &nbsp;6.9 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1617 &nbsp; &nbsp;266000000 &nbsp; &nbsp;7 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1718 &nbsp; &nbsp;274000000 &nbsp; &nbsp;7.2 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1819 &nbsp; &nbsp;282000000 &nbsp; &nbsp;7.3 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1920 &nbsp; &nbsp;290000000 &nbsp; &nbsp;7.3 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2021 &nbsp; &nbsp;298000000 &nbsp; &nbsp;7.4 &nbsp; &nbsp;40 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2122 &nbsp; &nbsp;314000000 &nbsp; &nbsp;7.2 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2323 &nbsp; &nbsp;322000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2424 &nbsp; &nbsp;330000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2525 &nbsp; &nbsp;338000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2626 &nbsp; &nbsp;346000000 &nbsp; &nbsp;7.1 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2727 &nbsp; &nbsp;354000000 &nbsp; &nbsp;7.2 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2828 &nbsp; &nbsp;362000000 &nbsp; &nbsp;7.3 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2929 &nbsp; &nbsp;370000000 &nbsp; &nbsp;7.5 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3030 &nbsp; &nbsp;378000000 &nbsp; &nbsp;7.7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3131 &nbsp; &nbsp;386000000 &nbsp; &nbsp;7.7 &nbsp; &nbsp;41 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;323.0 Downstream channelsChannel &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER (dB) &nbsp; &nbsp;Pre RS Errors &nbsp; &nbsp;Post RS Errors1 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;8 &nbsp; &nbsp;05 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;3 &nbsp; &nbsp;06 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;07 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;08 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;09 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;010 &nbsp; &nbsp;Locked &nbsp; &nbsp;39 &nbsp; &nbsp;0 &nbsp; &nbsp;011 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;012 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;013 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;014 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;015 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;016 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;017 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;1 &nbsp; &nbsp;018 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;019 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;020 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;021 &nbsp; &nbsp;Locked &nbsp; &nbsp;40 &nbsp; &nbsp;0 &nbsp; &nbsp;022 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;023 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;024 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;025 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;1 &nbsp; &nbsp;026 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;027 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;3 &nbsp; &nbsp;028 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;029 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;030 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;0 &nbsp; &nbsp;031 &nbsp; &nbsp;Locked &nbsp; &nbsp;41 &nbsp; &nbsp;2 &nbsp; &nbsp;03.1 Downstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;Modulation (Active Profile) &nbsp; &nbsp;First Active Subcarrier (Hz)33 &nbsp; &nbsp;92 &nbsp; &nbsp;4K &nbsp; &nbsp;1800 &nbsp; &nbsp;QAM 4096 &nbsp; &nbsp;11283.1 Downstream channelsChannel ID &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER Data (dB) &nbsp; &nbsp;PLC Power (dBmV) &nbsp; &nbsp;Corrected errors (Active Profile) &nbsp; &nbsp;Uncorrectable errors (Active Profile)33 &nbsp; &nbsp;Locked &nbsp; &nbsp;42 &nbsp; &nbsp;7.8 &nbsp; &nbsp;2051136683 &nbsp; &nbsp;206

preston46 · Answer

3.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;45.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;11 &nbsp; &nbsp;43100000 &nbsp; &nbsp;45.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;22 &nbsp; &nbsp;36600000 &nbsp; &nbsp;45.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;33 &nbsp; &nbsp;30100000 &nbsp; &nbsp;45.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;44 &nbsp; &nbsp;23600000 &nbsp; &nbsp;45 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;53.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation6 &nbsp; &nbsp;10.4 &nbsp; &nbsp;40.5 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts6 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;208 &nbsp; &nbsp;74000000 &nbsp; &nbsp;18 &nbsp; &nbsp;0

preston46 · Answer

3.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;45.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;11 &nbsp; &nbsp;43100000 &nbsp; &nbsp;45.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;22 &nbsp; &nbsp;36600000 &nbsp; &nbsp;45.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;33 &nbsp; &nbsp;30100000 &nbsp; &nbsp;45.3 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;44 &nbsp; &nbsp;23600000 &nbsp; &nbsp;45 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 32 &nbsp; &nbsp;53.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;1 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation6 &nbsp; &nbsp;10.4 &nbsp; &nbsp;40.5 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts6 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;208 &nbsp; &nbsp;74000000 &nbsp; &nbsp;18 &nbsp; &nbsp;0

preston46 · Answer

Network LogTime &nbsp; &nbsp;Priority &nbsp; &nbsp;Description17-07-2025 19:12:47 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface17-07-2025 18:59:56 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface17-07-2025 12:33:19 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface17-07-2025 08:29:32 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface17-07-2025 08:18:20 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface16-07-2025 13:52:43 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface16-07-2025 11:48:21 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface16-07-2025 07:18:51 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface16-07-2025 06:59:05 &nbsp; &nbsp;notice &nbsp; &nbsp;GUI Login Status - Login Success from LAN interface14-07-2025 03:41:54 &nbsp; &nbsp;error &nbsp; &nbsp;DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;12-07-2025 21:02:14 &nbsp; &nbsp;critical &nbsp; &nbsp;16 consecutive T3 timeouts while trying to range on upstream channel 8;:;CMTS-MAC=:ec;CM-QOS=1.1;CM-VER=3.1;12-07-2025 21:02:14 &nbsp; &nbsp;critical &nbsp; &nbsp;Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=;CMTS;CM-QOS=1.1;CM-VER=3.1;12-07-2025 21:01:06 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 15:41:52 &nbsp; &nbsp;error &nbsp; &nbsp;DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=9;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 12:26:45 &nbsp; &nbsp;notice &nbsp; &nbsp;REGISTRATION COMPLETE - Waiting for Operational status10-07-2025 12:26:40 &nbsp; &nbsp;warning &nbsp; &nbsp;RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 12:26:33 &nbsp; &nbsp;notice &nbsp; &nbsp;DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 12:26:32 &nbsp; &nbsp;notice &nbsp; &nbsp;TLV-11 - unrecognized OID;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 12:26:25 &nbsp; &nbsp;warning &nbsp; &nbsp;DHCP WARNING - Non-critical field invalid in response ;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 12:26:22 &nbsp; &nbsp;notice &nbsp; &nbsp;Honoring MDD; IP provisioning mode = IPv410-07-2025 12:26:20 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 12:26:01 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;10-07-2025 12:26:00 &nbsp; &nbsp;critical &nbsp; &nbsp;Cable Modem Reboot because of - HW or Power-On Reset20-06-2025 17:21:05 &nbsp; &nbsp;critical &nbsp; &nbsp;Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:21:05 &nbsp; &nbsp;critical &nbsp; &nbsp;16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:58 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:47 &nbsp; &nbsp;critical &nbsp; &nbsp;No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:25 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:24 &nbsp; &nbsp;critical &nbsp; &nbsp;No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=;CMTS-MAC=0;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:14 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:14 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:13 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;20-06-2025 17:19:10 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;17-06-2025 21:55:27 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;17-06-2025 21:55:10 &nbsp; &nbsp;critical &nbsp; &nbsp;Cable Modem Reboot because of - HW or Power-On Reset17-06-2025 21:55:10 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;03-06-2025 16:24:36 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;03-06-2025 16:24:30 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;03-06-2025 16:24:24 &nbsp; &nbsp;critical &nbsp; &nbsp;No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;03-06-2025 16:24:18 &nbsp; &nbsp;critical &nbsp; &nbsp;SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;03-06-2025 16:24:18 &nbsp; &nbsp;critical &nbsp; &nbsp;Cable Modem Reboot because of - HW or Power-On Reset

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Intermittent Signal in Area

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