Forum Discussion

RlyPolyMacaroni's avatar
RlyPolyMacaroni
Tuning in
6 days ago

Intermittent issue accessing Microsoft Azure/ADO etc

I have a TP Deco mesh system for wifi and usually connect my work laptop via a cable to a nearby mesh unit.

At the beginning of the day I am able to access everything. After some time I start losing access to items in the Azure portal. For example I can view the overview of a CosmosDB account but data explorer stops working. This sometimes affects other Microsoft sites (maybe Azure underneath).

Sometimes I can get working again by disconnecting my network cable from my Mesh device forcing the laptop to go wireless and still connect to that same device!

At the same time, my home laptop can still access the things I cannot on my work laptop but sometimes that starts to fail too.

Sometimes it works after I restart the Virgin router.

 

Does anyone else have similar issues with Azure? This happens everyday

Azure

5 Replies

  • RlyPolyMacaroni's avatar
    RlyPolyMacaroni
    Tuning in
    4 hours ago

    Have checked all of those. Any other website especially non Microsoft sites work unaffected at the same time. It seems to me it is related to sites that use Azure.

    How can I log a ticket with Virgin to investigate?

  • Client62's avatar
    Client62
    Alessandro Volta
    2 days ago

    At the same time, my home laptop can still access the things I cannot on my work laptop but sometimes that starts to fail too.

    1) hence this is not looking like a VM Hub issue

    2) focus on the work laptop :

    ++ always use the mains adaptor

    ++ make sure it configured to use an "Always On" power profile 

    ++ in the Windows Device Manager, make sure the Network Adaptors cannot be powered down to save energy

    ++ try with a new different network cable

    ++     consider the location of the Mesh device, it sounds so close to the laptop is may be very badly placed or not needed at all.   Remember a cable connected Mesh device is just an external Wi-Fi adaptor.


  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 days ago

    Have you tried a static IP and manually setting the DNS on the laptop to Cloudflare DNS, for example?  These are 1.1.1.1 and 1.0.0.1

  • RlyPolyMacaroni's avatar
    RlyPolyMacaroni
    Tuning in
    3 months ago

    I am having very annoying intermittent problems connecting to azure.portal.com. It works for a while then says I have no internet yet every other web page works, how can I get this resolved?