Internet been shocking for last 4 days but all i get is check back in 24 hours. Getting less than 1 Mbps which is garbage and most of time no internet. Landline wont connect either and some TV channels getting error codes. Unable to get through on 150 as phone wont connect. Going round circles online. Tried all resets...doh ...
Have you checked first for any “known network faults in your location - Look in 2 places
1) Try the “check service,”Area status webpage (https://www.virginmedia.com/help/service-status)
2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.
If nothing is reported on those two then call it in as a new problem - or one specific just to you.
Hey Jimbb721, thank you for reaching out and I am sorry to hear you are having some connection issues.
I've taken a look and everything looks great on our side.
How has it been over the last few days?
