Forum Discussion

mark133's avatar
mark133
Joining in
13 days ago

Independent hub5 with excess transmission power issues.

  • unisoft's avatar
    unisoft
    Knows their stuff

    Can only see an image about your package details. Of interest, how on earth do you have "4x Superhub 5' listed??? That means VM think you have four hub5's to return if you ever leave???

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Copy and post your Hub data as text, not as screenshots. 

  • Client62's avatar
    Client62
    Alessandro Volta

    Hub data from the Upstream and Downstream tabs if you please.

  • Hi mark133 

    Welcome to the Community Forums. 

    Sorry to hear that you're having issues with your power levels. 

    We can see on the systems on our side that you've been in touch with the team, has this now been resolved for you? If not, we aren't able to see the image that you've posted. Are you able to advise further with what you're seeing on your side so we can assist further?