dominik99
4 months agoTuning in
Inconsistent service, delayed/late packets or packet loss (BQM, Waveform, Router Logs provided)
Hi.
I have been struggling with an issue for months now, and it progressively keeps getting worse. Broadband speeds are fine, I have the 500m package. I do get consistent 500/50mpbs, however playing online games is unbearable, constant rubber-banding and network inaccuracies, constant ping spikes and packet loss to the servers in and outside of the UK, but of course it gets worse outside of the UK.
My current setup consists of this:
- VM Hub3 in modem mode (almost an 8 year old router)
- TP-Link Archer C80
- Cat 6a ethernet wiring (I do not use WiFi for my PC)
Things I have tried already with no fix in sight:
- Restarting and factory resetting VM Hub3
- Restarting and factory resetting Archer C80
- Testing over WiFi
- Isolating connection to my PC only and testing
- Different ethernet cabling
My BQM and Waveform Bufferbloat Test:
BQM
Waveform Bufferbloat
Status
Item Status Comments
Acquired Downstream Channel (Hz) | 330750000 | Locked |
Ranged Upstream Channel (Hz) | 36599971 | Locked |
Provisioning State | Online |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 330750000 | 12.8 | 40 | 256 qam | 25 |
2 | 138750000 | 11 | 40 | 256 qam | 1 |
3 | 202750000 | 10.8 | 40 | 256 qam | 9 |
4 | 226750000 | 11.3 | 40 | 256 qam | 12 |
5 | 234750000 | 11.1 | 40 | 256 qam | 13 |
6 | 258750000 | 11.8 | 40 | 256 qam | 16 |
7 | 266750000 | 11.9 | 40 | 256 qam | 17 |
8 | 290750000 | 12 | 40 | 256 qam | 20 |
9 | 298750000 | 12.5 | 40 | 256 qam | 21 |
10 | 322750000 | 12.5 | 40 | 256 qam | 24 |
11 | 338750000 | 12.8 | 40 | 256 qam | 26 |
12 | 346750000 | 12.8 | 40 | 256 qam | 27 |
13 | 354750000 | 13 | 40 | 256 qam | 28 |
14 | 362750000 | 12.8 | 40 | 256 qam | 29 |
15 | 370750000 | 13 | 40 | 256 qam | 30 |
16 | 378750000 | 12.4 | 40 | 256 qam | 31 |
17 | 386750000 | 12.6 | 40 | 256 qam | 32 |
18 | 394750000 | 12.6 | 40 | 256 qam | 33 |
19 | 402750000 | 12.9 | 40 | 256 qam | 34 |
20 | 410750000 | 13 | 40 | 256 qam | 35 |
21 | 514750000 | 13 | 40 | 256 qam | 36 |
22 | 522750000 | 13.5 | 40 | 256 qam | 37 |
23 | 530750000 | 13 | 40 | 256 qam | 38 |
24 | 538750000 | 13.4 | 40 | 256 qam | 39 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 9 | 0 |
2 | Locked | 40.3 | 18 | 0 |
3 | Locked | 40.3 | 8 | 0 |
4 | Locked | 40.9 | 9 | 0 |
5 | Locked | 40.3 | 8 | 0 |
6 | Locked | 40.3 | 7 | 0 |
7 | Locked | 40.3 | 13 | 0 |
8 | Locked | 40.3 | 7 | 0 |
9 | Locked | 40.3 | 0 | 0 |
10 | Locked | 40.9 | 10 | 0 |
11 | Locked | 40.3 | 10 | 0 |
12 | Locked | 40.3 | 6 | 0 |
13 | Locked | 40.9 | 3 | 0 |
14 | Locked | 40.9 | 7 | 0 |
15 | Locked | 40.9 | 6 | 0 |
16 | Locked | 40.3 | 14 | 0 |
17 | Locked | 40.9 | 6 | 0 |
18 | Locked | 40.9 | 7 | 0 |
19 | Locked | 40.3 | 12 | 0 |
20 | Locked | 40.3 | 7 | 0 |
21 | Locked | 40.3 | 13 | 0 |
22 | Locked | 40.9 | 20 | 0 |
23 | Locked | 40.9 | 36 | 0 |
24 | Locked | 40.9 | 47 | 0 |