Forum Discussion

egregoros's avatar
egregoros
Joining in
30 days ago
Solved

I have a damaged Broadband hub.

Hi, Happy New Year! Toward the end of last year, I had a new line installed for my broadband connection. (Thank you—it’s working great!) However, my hub has been damaged—not through anyone’s fault b...
  • Cardiffman282's avatar
    Cardiffman282
    30 days ago

    Call it in as a fault on 0345 454 1111 / 150.

Tudor's avatar
Tudor
Very Insightful Person
30 days ago

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system..

  • egregoros's avatar
    egregoros
    Joining in
    29 days ago

    Ok, thanks expert. I am not someone that uses this type of communication often, calling is very difficult for me. This is the reason I was lookiong for assistance online.