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Atlas156's avatar
Atlas156
Just joined
10 months ago

I Cant access 18+ sites even though ive turned of parental controls

Ive accessed the parental controls throuhg virginmedia but i still cant access and unrestricted sites, and i cant use the virgin connect app as it says my account is closed or inactive. what do i do?

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  • Client62's avatar
    Client62
    Alessandro Volta
    10 months ago

    Use a Public DNS like Google DNS or OpenDNS on either your mobile / laptop
    or enable a Secure DNS in the security settings of a Chrome or Edge or Firefox browser.

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    10 months ago

    Hi Atlas156 thanks for your post although we're sorry to hear of the concerns you've raised here.

    Please allow us to send you a PM so we can look into this further for you.

    Kindly expect the PM from us to arrive shortly and respond directly when you can!
    Many thanks