Forum Discussion

Atlas156's avatar
Atlas156
Just joined
8 months ago

I Cant access 18+ sites even though ive turned of parental controls

Ive accessed the parental controls throuhg virginmedia but i still cant access and unrestricted sites, and i cant use the virgin connect app as it says my account is closed or inactive. what do i do?

  • Client62's avatar
    Client62
    Alessandro Volta
    8 months ago

    Use a Public DNS like Google DNS or OpenDNS on either your mobile / laptop
    or enable a Secure DNS in the security settings of a Chrome or Edge or Firefox browser.

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    7 months ago

    Hi Atlas156 thanks for your post although we're sorry to hear of the concerns you've raised here.

    Please allow us to send you a PM so we can look into this further for you.

    Kindly expect the PM from us to arrive shortly and respond directly when you can!
    Many thanks