Forum Discussion
4 Replies
- Client62Alessandro Volta
VM Customer Support are on 150 or 0345 454 1111 from a non-VM phone to report the Hub as damaged / failed.
Don't be tempted to buy a Hub from eBay etc, VM would not activate it. - Ashleigh_C
Forum Team
Hi there Echelon5
Thank you so much for you post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue and a big thank you to Client62 for their help and advise on this so far.
I can see that you have already spoken to our team and arranged an appointment, are you able to let us know how things are looking after this?
- Echelon5Joining in
Hiya. I've waited in all day for an engineer to come to the house. Someone has been here all day. No joy.
- Jodi_SForum Team (Retired)
Hi Echelon5,
We do apologise that an engineer did not arrive, can you confirm this is the case as remotely looking from our end, we can see that a technician has visited.
Can you confirm if everything has now been resolved.
Kind regards Jodi.
Related Content
- 3 months ago
- 29 days ago
- 2 years ago
- 9 months ago