I had limited wifi with hub 2, then replaced to hub 5 but engineer could not sync with his pda . Now I’ve not internet and to wait until Saturday and i work from home . I’ve been on WhatsApp for hours today trying to resolve and it’s not sorted. Can home owners sync device? I’ve rebooted and switched off for 30 mins
Forum TeamHi Hamcake 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your Hub. So that we can assist we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
Have you tried the activation number:
0800 953 9500
No the engineer took it away
