Hub 5 not connecting
Hi I am new to this, I had Virgin Media Gig1 installed on 13/11/24. The tech guy did a test on HIS equipment and said I was getting over 800Mbps in the room where my router was and over 600Mbps in the next room, fantastic I thought. Did a speed test on my android 28Mbps?????? Did a test on my pc which is ethernet 94.8Mbps??? I downloaded VM Connect but guess what? Can't find Hub. Is this a regular thing?? I have read a few reviews and they all say the same thing.How do I resolve this issue?? I am beginning to regret moving to Virgin already, it seems it's easier to contact the dead. Thanks folks.
What does this site show?
https://samknows.com/realspeed/
Android device could be on the 2.4Ghz band, and the PC could have a 10/100 ethernet port, or has negotiated at 100Mbps instead of 1Gbps..