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Eggman02's avatar
Eggman02
Joining in
4 months ago
Solved

Hub 5 not connecting

Hi I am new to this, I had Virgin Media Gig1 installed on 13/11/24. The tech guy did a test on HIS equipment and said I was getting over 800Mbps in the room where my router was and over 600Mbps in the next room, fantastic I thought. Did a speed test on my android 28Mbps?????? Did a test on my pc which is ethernet 94.8Mbps??? I downloaded VM Connect but guess what? Can't find Hub. Is this a regular thing?? I have read a few reviews and they all say the same thing.How do I resolve this issue?? I am beginning to regret moving to Virgin already, it seems it's easier to contact the dead. Thanks folks.