HUB 5 keeps dropping internet for a few seconds
Hi
I have used the Hub 2 in Modem only mode for years and it was rock solid and never gave an issue.
I had an email late in 2022 to upgrade from the hub 2 to the new Hub 5. What a mistake. It just keeps dropping the internet for a few seconds at a time on wi-fi and a wired. Especially noticeable when streaming radio.
So far I have had engineers out twice and both times they said there was an issue and did something. However it just returns to the issue. I have tried the Hub 5 in router mode and it still does this.
I was left with the Hub 2. Can I go back to the Hub 2 and use that in Modem only mode again or will this no longer work or cause issues with my account?
I originally signed up for 200 meg BB which recently had a free increase. This is plenty fast enough for me and I doubt I use that to its fullest. I have no need for 1GB speeds. As such will the Hub 2 be ok to go back to in Modem only mode. It is head and shoulders above the hub 5.