Hub 5 just stopped working
My hub 5 is only a couple of months old, had no issues as such but this morning (as I was about to log onto work!!) it just stopped and all I am getting is a flashing red light. I have restarted it a...
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Thank you for taking your time to reply, it’s appreciated. I don’t have a landline at all, or at least ones never been plugged in since I moved in 3 years ago. I’ve been with virgin broadband since August, upgraded to the hub 5 late sept early Oct due to signal issues and had no problems until today when it just went off.
I have just tried the pin reset to no success. I guess I will have to entertain the kids the old fashioned way until Saturday haha
Hi Kojwhite thanks for your post here in the Community although we're sorry to hear of your concerns raised here.
If there are no area outages still and your services are still offline, you would need to wait until the next available technician appointment.
We will keep you posted though if any closer appointment is available - hopefully we are able to fix this for you soon!
Many thanks