Almost certainly a staged roll out. Mine took a few days after the initial reports of a new level of firmware.
Speedtest result after Hub was exchanged & before the Firmware was updated.
They have been doing Factory reboots to my Hub at 5am in the morning to roll back the Firmware update.
After complaining about it killing the 2.5 Gbit port. Now have a managed 2.5 Gbit switch that had EEE turned off by default. But I still only get 960 via the 2.5 port, Then I found my Ethernet card setting had been changed from 2.5Gbit to 1 Gbit. Changed it back and the internet died. Back to 1 Gbit and it works again. Something really dodgy going on.
Tested a newer version of Fimware, got rolled back, but had to reset the hub using the app. 2.5 Gbit port then worked again.
The issue was resolved by the purchase of a Managed switch EEE off by default.
