Hub 5 - Your home network has a few problems
Hi all, I've recently been upgraded to a Hub 5 and one of the new WiFi extenders following a complaint made about speed and WiFi dropouts. All was working well until the weekend when we had a power o...
Forum Discussion
A further speedtest result can be seen here.
Hello mrawlings99,
Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your connection after a power cut in your area.
I have been able to locate your connection and can see that there are some issues affecting your connection at the moment, Your downstream & upstream power levels are too high and your SNR levels are too low, this would all contribute to the issues that you're experiencing, we will need to arrange an engineer appointment to get these issues resolved. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L
