I’m unable to view any of the uk pages after logging into my Hub 4, I get the login page and once logged in I just get a white page and a browser message advising the page is unresponsive, tried rebooting the hub 4 and tried with several browsers to no avail. Any suggestions, as I can’t access the settings, I can’t use the mobile app either as that just get stuck saying it needs to optimise the router.
Does my advice earlier in this thread help:
Is your issue in conjunction with the Connect App? In other words, if you stop the Connect App, reboot the hub via power off/on, then can you get to the UI?
You'll get no joy trying to talk to VM as this issue has raged for months and nothing done about it. If someone confirms that the Connect app is at the bottom of all this then it's partially in people's own hands while the press (ISP Review, The Register) can get stuck into the issue.
Hello, I have been experiencing this issue for over a month now.
Is there actually a solution to this? Do I need to request a hub5?!
Not a solution that involves the VM Connect app as this is the root cause of the Hub 4 problems.
However folks don't want to hear this, don't want read this, don't want to believe this, so don't make any progress.
The classic man takes horse to water situation.
