Forum Discussion

Toni2413's avatar
Toni2413
Joining in
2 years ago

Hub 4 issues

Received new Hub 4 - 31.10.23, connected the set. Now Wi-Fi is very intermittent, Red light keeps coming on, devices keep dropping their internet connections. Have rebooted system several times over the last few days. All connection checks say that everything is working fine - but it isn’t! 

6 Replies

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Yup everything is fine the hub can't detect cheap bad wifi by hub

  • Hi Toni2413,

    Thank you for your post and welcome to the community. 

    I'm sorry for any issue you've been having. 

    Just to confirm, is the main light on the hub red or white?

    ^Martin

    • Toni2413's avatar
      Toni2413
      Joining in

      After another hub reset everything has worked for 3 days, today it has dropped out again, was flashing green, did a reset, tried turning everything off and resetting whole thing. Has come back on but on trying the 192.168.0.1 it is saying there are issues with home network and checking Wi-Fi issues but the page has frozen and will not restart! 

      • Kath_P's avatar
        Kath_P
        Icon for Forum Team rankForum Team

        Hi Toni2413, 

        Thanks for taking the time to update us via the Community.

        We're sorry to hear your issues are continuing. Checking things this end, I can see since posting, you've had an engineer and a hub swap. How have things been since your visit? 

        If you're still having an issue, pop back and let us know so we can help further. 

        Many thanks,