Hub 4 and connect app problems
Following the request by virgin media to follow government directives and move off superhub 2 which no longer gets security updates, I got a hub 4. First problem, hub 4 doesn't play with my netapp WiFi range extenders that I use to boost the signal to the v6 box which is on a different floor and side of the house.
After nearly an hour I got through to a human (in India) who suggested a pod at an extra £8 a month about which I was very reluctant as I think I already pay them way too much. Apparently I can have up to 3 of these but need the connect app to detect wifi blackspots. However after installing the connect app I found it can't detect the hub 4 on either the main or guest WiFi. Even when I uninstall it and reinstall and yes, my devices can connect to the hub WiFi.